At Eliassa Pet Store, we believe pets are not just animals — they’re family.
Our mission is to provide high-quality, stylish, and functional products that enhance the lives of your furry companions.
From cozy beds to grooming tools, we carefully select every item to ensure comfort, safety, and joy for your pets.
Trusted by thousands of pet lovers, we’re proud to be part of your pet’s daily moments — from playtime to nap time.
Shipping information
We offer worldwide shipping on all orders!
🌎 Estimated delivery times:
USA: 5–10 business days
UK, Canada, Australia: 7–12 business days
Other countries: 10–20 business days
Orders are processed within 1–3 business days. You’ll receive a tracking number as soon as your order ships.
If your order is delayed or lost, we’ll work with our carriers to resolve it ASAP.
Return & Refunds
We want you and your pet to be happy with your purchase.
If you’re not satisfied, you may request a return within 14 days of receiving your order.
To qualify for a return:
• The item must be unused and in original packaging
• You must provide proof of purchase
Once we receive and inspect the return, we’ll issue your refund within 5 business days.
For questions, contact us at support@eliassastore.com
Where are the products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Communication
Got a question, request, or just want to say hello?
We’re here to help!
Email: support@eliassastore.com
Business Hours: Monday–Friday, 09:00–18:00 (GMT+3)
You can also use the contact form below and we’ll get back to you within 24 hours.
